Privacy Policy

1. Information We Collect

To provide a seamless marketplace experience, we collect the following:

• Account Data: Email address or phone number (used for authentication and communication).
• Profile Data: Name and any optional info you provide to event organizers.
• Transaction Data: History of events booked and amount spent.
• Device Data: IP address, device type, and operating system (for security and app optimization).

2. How We Use Your Information

We use your data to:

• Create and manage your account.
• Facilitate event bookings and notifications.
• Prevent fraudulent transactions.
• Provide customer support.

3. Third-Party Data Sharing (Payments)

We do not store your credit card or bank details on our servers.

• Stripe: All payments are processed securely by Stripe. When you pay for an event, your payment information is sent directly to Stripe. You can view their privacy policy at Stripe's Privacy Center.
• Event Organizers: When you book an event, your name and contact method (email/phone) are shared with the organizer solely for event coordination purposes.

4. Data Retention & Security

We retain your account information for as long as your account is active. We use industry-standard encryption to protect your data during transit and at rest.

5. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you.
• Request the deletion of your account and associated data.
• Opt-out of marketing communications.

6. Contact Us

If you have questions about this policy, please contact us at: support@moves.fm